Refund & Return Policy
We hope that you’re happy with any product purchased from us but if you do wish to return an item to us please print & complete the returns form below. Unfortunately we are unable to offer refunds or exchanges for personalised products.
When you receive your delivery please check everything is in the package you ordered. Please advise us within 24 hours of receiving your order if there is anything missing or damaged.
If you order the wrong item and want an exchange, please contact us and we’ll do our best to help.
When returning an item it is advised to obtain proof of postage or send by a signed for service where possible.
We aim to process returns within 72 hours of receipt of the goods.
We regret that we do not accept responsibility for items that have become defective through misuse or abuse.
It is the buyers responsibility for return postage.
We will refund in full or replace items like for like, however if the goods are not received in a re-saleable condition we reserve the right to deduct an amount from the refund for any resulting loss in value.
For exchanges / credit notes, items must be returned within 30 days from the date you received your order.
For refunds, items must be returned within 14 days from the date you received your order.
Please note that due to hygiene and safety reasons whistles cannot be refunded.